800 628 8188
800 628 8188

Last updated: 04/16/2025

At Praxis Facility Solutions (“Praxis”, “we”, “us”, or “our”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website www.praxisfacilitysolutions.com (the “Site”), including when submitting service inquiries, subcontractor applications, or communicating via SMS.

By using our Site or communicating with us, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide through contact and application forms, as well as information collected through our SMS communication platform.

1.1 Client Contact Form

When you request our cleaning services, we collect:

  • First and last name
  • Email address
  • Phone number
  • Custom message or inquiry text
  • CAPTCHA verification (to prevent automated spam)
1.2 Subcontractor Application Form

When you apply to work with us as a subcontractor, we collect:

  • Company name
  • First and last name
  • Phone number
  • Email address
  • Physical address (including city, state, and zip code)
  • Business type (Individual/Freelancer, LLC, Corporation, Other)
  • Services you are applying for (e.g., handyman, pressure washing, landscaping, etc.)
  • Years of experience
  • Uploaded documents (e.g., business license, certificate of insurance)
  • Custom message or notes
  • CAPTCHA verification (to prevent automated spam)
1.3 SMS Communications

If you provide your phone number when contacting us, Praxis may use it to:

  • Send service updates and appointment reminders
  • Respond to your inquiries
  • Share important account or service-related information

SMS messages may be sent through Nextiva, a third-party communication platform. Message and data rates may apply based on your mobile carrier.

2. How We Use Your Information

We use the information you provide to:

  • Respond to service inquiries and support requests
  • Review and process subcontractor applications
  • Send updates, confirmations, or notifications via SMS
  • Improve website performance and user experience
  • Prevent spam and unauthorized submissions via CAPTCHA
  • Comply with legal and regulatory requirements

We do not use your information for automated decision-making or profiling.

3. SMS Consent & Opt-Out

By providing your mobile number, you consent to receiving text messages from Praxis via Nextiva. You may opt out at any time by replying STOP to any message you receive. Message frequency will vary depending on your engagement with us. Standard message and data rates may apply.

4. How We Share Information

We do not sell or rent your personal information.

We may share your data with:

  • Internal staff and departments as needed to fulfill services or evaluate subcontractor applications
  • Trusted service providers (such as Nextiva for SMS) who support our business under confidentiality agreements
  • Authorities when legally required to comply with laws or protect our rights, property, or safety

5. Data Security

We implement industry-standard measures to protect your information, including:

  • Secure form submissions using SSL encryption
  • Secure storage solutions
  • Access controls for authorized personnel only
  • CAPTCHA to deter bots and spam

Despite our efforts, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies & Tracking

Our Site may use cookies and similar technologies to:

  • Understand visitor behavior
  • Improve website functionality
  • Customize your experience

You may disable cookies through your browser settings.

7. Your Rights & Choices

You may:

  • Request access to or correction of your data
  • Request deletion of your information
  • Withdraw consent for communications
  • Opt out of marketing or SMS communications at any time

To exercise your rights, email us at info@praxisfacilitysolutions.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill its intended purpose, or as required by law.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any information.

10. Children’s Privacy

Our Site and services are intended for individuals 18 years and older. We do not knowingly collect personal data from children under 18. If we discover such data has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with a revised “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

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